Deletion route
Start where the data lives.
Effective date: January 21, 2026
Use this guide to remove information used with products supplied by BEES Nest Limited and to request deletion of eligible personal data that BEES Nest actually controls.
Remove device-held files
Delete scans, images, PDFs, saved output, and other local records through the product where a control is available. Remove exported copies from Files, Photos, or the destination where you saved them. Review operating-system or storage backups separately before uninstalling the product.
Allow automatic remote-media deletion
If you deliberately used a feature that clearly required remote photo or video processing, the uploaded media and generated result are deleted no later than two weeks after the last related processing activity.
This timetable is not a general retention period for local files, support messages, transaction-status records, or security records.
Ask us to delete an eligible record
Email [email protected] with the subject “Data Deletion Request.” Identify the relevant product or support interaction and provide only the email address or reference reasonably needed to locate it. Do not send credentials or unrelated files.
Verification and outcome
We may request limited information to confirm that the request concerns you. Eligible information under our control will be deleted or de-identified within the period required by applicable law. We will explain if a record must be retained for security, fraud prevention, transaction evidence, legal compliance, or dispute handling.
Contact independent providers
App stores, device backups, export destinations, and other independently operated services control their own records. Contact the relevant provider for those copies. Deleting a product does not cancel an active subscription; manage it through the purchasing marketplace account.